Pixodock ("we", "our", or "us") operates the pixodock.com website and the Pixodock server management platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Account Information: When you register, we collect your name, email address, and password (hashed). If you use OAuth (Google), we receive your name and email from the provider.
Billing Information: Payment details are processed by Stripe and Plisio. We store transaction IDs and plan information but never store full credit card numbers.
Usage Data: We collect data about how you interact with the Service — pages visited, features used, API calls made, and timestamps.
Server Metrics: For servers managed through Pixodock, we collect performance metrics (CPU, memory, disk, network) to power our monitoring and AI ops features.
Log Data: Our servers automatically log IP addresses, browser type, operating system, referring URLs, and access times.
We use collected information to:
We retain your account data for as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records retained for 7 years for tax compliance).
Server metrics and logs are retained for 90 days by default. You can configure shorter retention periods in your account settings.
We share data with the following third-party services as necessary to provide the Service:
We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies or advertising cookies.
Depending on your jurisdiction, you may have the following rights:
GDPR (EU/EEA): We process data under legitimate interest and contractual necessity. You may exercise your rights by contacting us.
CCPA (California): We do not sell personal information. California residents may request disclosure of data collected and request deletion.
We implement industry-standard security measures including:
The Service is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the Service after changes constitutes acceptance.
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
Email: admin@pixodock.com